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Jason's avatar

Oscar Health embodies Nick Sleep's "shared economies of scale" concept: while traditional insurers use scale to boost margins, Oscar passes scale benefits to customers through lower premiums (10% below UHC) and better service (12% vs 23% claim denials). This customer-first approach creates a Costco-like virtuous cycle where better service attracts more members, generating more scale to share.

Wolf of Harcourt Street's avatar

Nice write-up. I’ve been studying this one recently too, as it looks promising. As a European, I find the U.S. healthcare system so different from what we’re used to over here, so I’ve been spending most of my time trying to get comfortable with this aspect.

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